Frequently asked questions

UK orders are usually posted within one to two working days and arrive shortly after. Delivery is free on UK orders over £50. Exact costs and options are shown at checkout.

Yes. Under UK Consumer Contracts Regulations you can change your mind within 14 days of receiving your order. Unopened items in a resaleable condition can be returned for a refund — just email us first and we will guide you through it.

Choose “Subscribe & save” on any eligible product and your order repeats on a schedule that suits you, billed securely through Shopify. You can pause, resume or cancel anytime from your account — no phone calls, no fuss.

Some are made with families in mind and others are strictly for adults. Always read the label and the age guidance on each product. Our CBD products are for over-18s only. If you are pregnant, breastfeeding or taking medication, please speak to your doctor first.

No. Our products are food supplements and kind-to-skin essentials, not medicines. We describe how ingredients are traditionally used and may support wellbeing — we never claim to diagnose, treat or cure.

We only ever collect what an order needs, and payments are handled securely by Shopify. See our privacy policy for the full picture.